BPM Software - CMW Platform

Business Process Automation Tool / BPA software

CMW Platform

BPA software significantly increases team productivity and saves labor costs through process automation. It has never been easier to replace multiple Excel files and cumbersome systems with one integrated solution with minimal IT involvement.

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Benefits of Business Process Automation (BPA tool)

CMW Lab provides a comprehensive business process automation software solution covering all business process management steps from analysis and modeling to automation and reporting. The automation process is geared toward designing and implementing software applications to automate routine tasks from initiation to execution and completion, while obtaining enterprise-wide business process efficiency streamlining complex. CMW Lab helps companies to realize their specific needs in increasing efficiency with low-code development

CMW Lab business process automation solution is based on the innovative ElasticData technology and allows non-technical users to design, run and modify business processes with drag-and-drop simplicity and minimizes dependency on IT staff.

In addition to business process automation platform, CMW Lab provides systems by dint of comprehensive data governance that allows handling of business data inseparably from business processes.

CMW BPA software empowers your organization to:

  • Improve business operations performance
  • Enhance visibility into business processes
  • Reduce costs and risks of malfunctioning processes
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What users say

CMW Lab flexibility is outstanding. It can adapt to custom requirements and processes, and enables us to automate and manage our work more efficiently. And that is exactly what we were expecting from workflow software.»

Megs Suratkal,
Senior Director, Acronis Service and Support

POWERFUL AND EASY PROCESS AUTOMATION YOU WERE SEEKING. RISK-FREE TRIAL!

Key Business Process Automation Tools

Visual Process Designer for Quick Automation

Every process automation starts from modelling a workflow diagram, which visually shows the necessary steps and how the process should be accomplished. CMW Lab business process modeling tool allows process modelling in a visual web-based process designer that does not require any desktop software — just launch the browser and change the process on the fly. CMW Lab low-code platform empowers users to build their own business map. Design your own business workflows for approval management, employee onboarding, and whatever you need with drag’n’drop simplicity and enjoy increased process effectivity.

Visual Process Designer for Quick Automation  Visual Process Designer for Quick Automation

Visual Form Builder for Automated Processes

Web Forms are core elements that allow defining what process performers will see on their screens when working on the processes. Forms are even more important if your workflow requires data entry from customers. For example, customer support workflows require online customer contact and feedback form for your website. CMW Lab empowers easy web forms design and configuration. Enjoy visual form builder, dramatically simplify data entry for improving customer satisfaction and employee convenience.

Visual Form Builder for Automated Processes  Visual Form Builder for Automated Processes

Data Management

The variety and volume of data coming into companies rise at an exponential rate. CMW Lab adds business data governance to business process automation software and minimizes cost and risks. The solution by CMW Lab includes a complete set of data administration capabilities including capturing and storing of all types of business and operational data. The patented graph-based data management technology - CMW ElasticData - empowers unlimited scaling with no data duplication.

Learn more about Data Management

Data Management  Data Management

Integration Capabilities

Software by CMW Lab provides advanced integration solutions capabilities to coordinate data exchange between applications and get the most of their synergy. CMW Lab open API is widely used for integration with CRM, document operations portals, artificial intelligence (AI), robotic process automation (RPA) platforms. Business process automation extended with Intelligent automation and other tools and technologies is the next big progression in the way businesses get things done. MS Outlook integration is delivered out-of-the-box.

Integration Capabilities  Integration Capabilities

What industries can benefit from BPA platforms the most?

BPA benefits organizations of all sizes, from smaller businesses to large enterprises.Without exaggeration, businesses of all sizes and across all industries can benefit from BPM and BPA platforms. Several prominent examples of verticals that massively tap into the power of BPA include:

To ensure workflow automation, business process analytics, and an efficiency increase in addition to other significant benefits, companies integrate ERP systems, BPM software, and CRM platforms into their digital infrastructures.

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What are the steps involved in the BPA process?

The BPA process is typically composed of 4 important steps as set out below:

  1. Assessment and planning—involves evaluating current processes and workflows, as well as setting clear objectives and business requirements and goals.
  2. Design and development—focuses on designing automated processes, selecting the right BPA tools, configuring these tools accordingly, and building automation workflows.
  3. Implementation and deployment—the designed automation solution is implemented and deployed into a business environment, ensuring third-party API integrations.
  4. Monitoring and optimization—entails continuous monitoring of automated processes, as well as optimizing them according to user feedback, market changes, and more.

Frequently asked questions

Business Process Automation (BPA) is the use of software and automation tools to perform repetitive business processes without human meddling. By using BPA software companies can automate tasks that typically require manual handling, allowing employees to focus on higher-value work. BPA comprises various tools and platforms that work together to handle everything from data processing to task delegation, making it invaluable for organizations seeking to achieve digital transformation.


Successful BPA implementation requires a strategic approach to process mapping, training, and integration. First and foremost, automation should be applied to processes, those with large amounts of information or customer servicing processes. BPA features for process modeling allow to demonstrate and agree on the sequence of actions before putting them into automation, which minimizes the issues during implementation. Equipping the employees with the necessary tools and promoting the culture of the organization with ongoing improvement focus is important for the best use of the BPA.


Integration is a critical component of effective BPA software, allowing seamless connectivity with ERP, CRM, and other software applications. By integrating with existing systems, BPA platforms centralize data and streamline processes, creating a cohesive environment where every department can access relevant information in real-time. Many BPA platforms include APIs and pre-built integrations, making it easy for companies to automate repetitive tasks across departments, enhancing workflow automation and data visibility throughout the organization.


With BPA software, business processes undergo change through automation of any manual and time-consuming activities from simple data entry to complex workflow automation as as well as allowing the processes to proceed uninterrupted and without supervision. Advanced BPA platforms include workflow automation tools that streamline processes and allow teams to monitor performance in real-time, ensuring that businesses maintain optimal efficiency. Through process mapping and modeling, BPA software also helps organizations visualize and refine workflows for maximum productivity.


When selecting a BPA tool, look for features that support seamless automation, integration, and process optimization. An ideal BPA platform should include low-code or no-code options, allowing non-technical users to create workflows using drag-and-drop functionality. Advanced features like artificial intelligence (AI) and process mining further enhance BPA tools by enabling intelligent automation, which identifies process bottlenecks and suggests improvements. Robust BPA software solutions also integrate with other business apps, streamlining data flow across departments and ensuring data and information are centralized.


Using BPA, increasing productivity and the general performance of the business as a whole. Automating repetitive work is the primary role of BPA software, minimizing mistakes or errors while speeding up the workflow and processes. Companies can act with BPA tools and platforms because the appropriate measurement of performance and performance of different activities targeting improvement processes is possible. Finally, BPA applications promote radical transformation and enhance the existing systems that need to be incorporated to modern business.


BPA software isn’t just for large corporations; small businesses can also leverage these tools to enhance operational efficiency. For small businesses, BPA software offers an affordable solution to manage tasks such as data processing, customer support, and employee onboarding. With easy-to-use, customizable tools, BPA software can be tailored to meet specific business needs, helping small businesses reduce costs, improve customer satisfaction, and optimize business processes without requiring extensive technical support.


Understanding the difference between workflow automation and RPA helps businesses to make the right choices in automating certain processes, choosing the most effective and efficient means for each task. Workflow automation and Robotic Process Automation (RPA) are distinctly different but highly useful aspects of BPA. Managing interdependent tasks within a workflow process is the aim of workflow automation in general. RPA, on the other hand, is when software based robots perform repetitive and high volume activities such as filling forms in databases or performing transactions.


In 2024, the market for BPA software is thriving, with various tools offering unique features tailored to business needs. Leading platforms such as SAP BPA and CMW Lab’s business process automation software provide robust automation solutions for complex business processes. These top BPA tools include workflow design, integration options, and customizable templates that allow companies to tailor the platform to specific business processes. By investing in top BPA software, businesses can automate repetitive tasks, streamline workflows, and achieve process optimization across departments.

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Year after year, customer feedback and high rating from leading experts bring prestigious awards to CMW Lab products.
With the composite score 9.4, CMW Platform topped the list of the best business process management software in the BPM Data Quadrant Award.
CMW Platform is the top software products in the Workflow Software category in the Software Advice 2024 report according Usability and Customer Satisfaction.
CMW Lab wins Graphie Award for the most innovative enterprise graphing application.
According to Capterra users, CMW Platform is easiest to use Financial Management Software in 2024 with rating 4.6 of 5.
Insights Success experts mention CMW Lab among the Top 10 Best Business Process Management (BPM) Vendors.
CMW Platform has been recognized by GetApp reviewers as an impactful solution for businesses in 2023 with overall rating 4.6 of 5.
CMW Lab listed among the Top 20 Most Promising BPM Software Vendors by CIO Review.
CMW Lab was honored with #1 position in BPM Platforms ranking, presented by Gartner and based on real users feedback.
CMW Lab was named a leader on the Winter 2023 Grid® Report for Business Process Management compared to similar products in the BPM category.

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