Collaborative Minds Blog
  1. CMWLab
  2. Collaborative Minds Blog
  3. Bpm
  4. Types of Business Process Management: A Comprehensive Guide

Types of Business Process Management: A Comprehensive Guide

Considering the ever-changing technological world we live in, business process management is more essential than ever for ensuring efficiency, constant innovation, and satisfied customers. Here arises the question: what is process management and what are the available bpm types? This detailed guide will analyze the types of business process management to assist you in selecting the one that helps you streamline your business operations and accomplish your strategic objectives.

Explaining the Fundamentals: Business Processes Explained

A crucial first step before going into all the different process managements is to consider core concepts. In simpler terms, a business process is a set of related activities structured in a logical way performed with the purpose of providing a specific service or product to interested clients (purchasers). The business processes types can be simple as a single task or even complex as a multi stage cross functional process. Managing these processes requires structured and planned business management. To address how to define your business management process, we need to focus on as “a business management process system”.

CMW Platform banner

Three Key Categories of Business Processes

While there are many ways to classify business processes types, one common approach divides them into 3 categories of business processes:

  1. Operational Processes: These processes are the core activities that deliver value to the customer. Examples include:
    • Manufacturing processes
    • Order fulfillment
    • Customer service
  2. Management Processes: These processes oversee the operation of the organization.
    • Strategic planning
    • Budgeting
    • Performance management
  3. Supporting Processes: These processes support the operational and management processes.
    • Human resources
    • Information technology
    • Finance and accounting

Understanding these three levels are one of the “types of business operations”. So, look at “”types of business process improvement””.

All businesses have processes. These are step-by-step operations involved with a given task or aspect of your business. Managing these processes effectively is vital and you don’t have to do it by hand. There is a ton of high-quality business management software, such as we offer at CMW Lab, that can really streamline your business process management. There are a ton of benefits to this software, which we will discuss below.

There are also other types such as

Document-Oriented BPM

Some types of BPM are fully automated, but others, due to the nature of the process, cannot be. A document-oriented BPM is one that, as the name implies, is used in processes that are largely or entirely based on paper or digital documentation.

For a large number of businesses, this is the primary mode of BPM, but some have a combination of multiple types. With a document-oriented BPM, the goal is to provide accurate and current documentation to relevant parties.

Automating aspects of this process will reduce the amount of correspondence required to complete an approval process. With workflow management software, you can create a centralized workspace where all the current and relevant documents are stored. This makes it easy for relevant parties to access said data and ensure that everyone is working from the same, up-to-date information.

Human-oriented BPM

Again, as the name implies, this is a type of business process management suited to tasks and processes that are completed largely or entirely by people. Since human input is required, this is an area of BPM that is less suited to automation than the others we describe here.

The bulk of this type of BPM relates to decision-making. While this cannot be automated, notifications and collection of information that plays a role in these processes can be. The idea behind a human-oriented BPM is to make it as user-friendly as possible.

For example, using software that has common features like drag and drop and a visual interface makes it more accessible than code-oriented software. Choosing software like this allows more people in the company to use and benefit from this type of software, without the need for a lot of technical know-how.

These processes directly impact your workforce, how they perceive their jobs, their job satisfaction, and their productivity. Given this, it is easy to see why we should give a lot of effort to creating solid human-oriented BPM.

BPM Types CMW Tracker is designed as a human-oriented workflow management tool which covers all necessary document-oriented requirements and integration needs.
Get a 30-day trial!

Integration-oriented BPM

This type of BPM focuses on streamlining the flow of information and data between networks, people, and different software tools. For businesses with more complex operations that have a combination of human- and data-oriented processes, this is highly important.

Using integration and automation tools will reduce the amount of data that must be entered by hand. This not only saves time, but it also reduces the likelihood of human error. This can create a more productive and efficient workforce.

A Closer Look at Key BPM Approaches

Beyond the three categories above, BPM can be approached in various ways. These “”types of business processes”” can be seen to have specific goals of their own. Below is the list for each type and its goals.

  • Business Process Management (BPM): Managing operations, ensuring continuous improvements, and creating a workflow diagram are all part of business process management.
  • Business Process Automation (BPA) Utilizing systems to take action to help the business process.
  • Agile BPM: Using an iterative cycle of change to continuously improve current business processes.
  • Intelligent BPM (iBPMS): Applying information and knowledge to improve processes.
  • Robotic Process Automation (RPA): Utilzing software that acts as a robot to follow instructions.
  • Human-Centric BPM: BPM is designed to improve the experience of people interacting with processes.
  • System-Centric BPM: BPM has strong system integration points.

Choosing the Right BPM Approach

The choice of BPM approach depends on your organization’s specific needs and goals. Some questions that you must ask yourself are “”what is process management in business”” and “”what is a process manager”” before finding the correct solutions. You need to decide on these three options before you start implementing the new solutions.

Essential Steps to Take for a “”Process of business management””:

  1. Process Discovery:  In this stage, you must use “”Process Discovery Techniques””. 
  2. Process Design: In this stage, there should be strong “”Process Improvement”” to show what the new process has over the old one. 
  3. Process Optimization: If all of the previous factors are set, then “”Process Optimization Techniques”” should provide the end results.

Tools to help you design a quality process workflow:

  • Swimlane Diagrams: Can help you design a good process workflow.
  • BPMN

Building a Successful BPM Implementation

Implementing BPM effectively requires a well-defined strategy and a commitment to continuous improvement. A core component of “”effective process management”” is that the right plans are put in place. In the same light there should be a “”business process management plan””. Here are some key steps:

  • Clearly Set Goals: Set a particular aim for your BPM for planning and execution purposes.
  • Implement Controls: Develop rules and practice controls to monitor and achieve compliance.
  • Involve All Participants: Get people from all parts of the company to be involved.
  • Get The Appropriate Software: Get the right business process management (“BPM”) that you require and is affordable. Business process management software in MA.
  • Begin with a Broad Scope Focused on Achieved Results: Practice stepwise BPM application.
  • Focus on Process innovation.

Why Some BPM Implementations Fail

Despite the potential benefits, many BPM projects fail to deliver the expected results. Some common reasons for “”business process management failure”” include:

  • Lack of Executive Sponsorship: Without support from senior leadership, BPM initiatives often lack the resources and authority needed to succeed.
  • Poorly Defined Goals: Vague or unrealistic goals can lead to a lack of focus and direction.
  • Inadequate Training: Employees must be properly trained on the new processes and tools.
  • Resistance to Change: BPM often requires significant changes to existing workflows and organizational structures.

You can avoid problems with your project by doing the following:

  • Check the “three management process
  • Perform “”Data Analysis” to track the Business Outcomes of your efforts.
  • ””Evaluate Performance”” by gathering data.

The Future of Business Process Management

BPM continues to evolve, driven by new technologies and changing business needs. Some key trends to watch include:

  • Intelligent BPM (iBPMS): Incorporating artificial intelligence (AI) and machine learning (ML) to automate complex tasks and improve decision-making.
  • Robotic Process Automation (RPA): Automating repetitive tasks using software robots.
  • Low-Code/No-Code BPM: Empowering business users to create and modify processes without extensive coding skills.
  • Cloud BPM: Delivering BPM capabilities through the cloud for greater scalability and flexibility.
  • Digital Process Automation (DPA) – The latest improvements to help ensure all of the data is available to workers when needed for improved workflow.

Recommendation:

For companies looking to get an edge over their competition, I strongly suggest checking out CMW Lab’s innovative business process management solutions at https://www.cmwlab.com/. You will be amazed by their solutions' complex technology, affordable pricing, user friendliness, and focus on performance goals as their passion for outcomes helps them achieve everything they promise.

Conclusion: Embracing the Power of Process Optimization

Restructuring a well-balanced BPM, companies can rethink use of time, range of services offered, and level of expectations set in work productivity standards thus giving variety of “”types of business process management“” broad room for development. Every company has a list of essential components to ensure success, known as business process management (BPM) and also a certain sequence of work steps, which, in the context of the organization, is defined as a business process an entity performs.

Get a 30-day trial!

Helena Haidu is an Online Marketing Manager at CMWlab. and a passionate advocate for empowering executive managers onward to workflow automation and running their businesses efficiently.



Posted on:  in Bpm